Reviews of OK FURNITURE - HEAD OFFICE, Customer Care, Contact Details - Pretoria

Poor service received at the brand new kosi bay branch. Items marked on sale price and when paying get told not on special anymore. Manager says that the sales lady must refund out of her own pocket. Go pick up item at the unmarked depo and there is no one there. This is unsatisfactory!

I am an unhappy customer, i reside in Burgersfort , i purchased a fridge on the 24th of November 2016, at burbersfort Tubatse Mall Branch and i told the staff in the shop that i was going to fetch THE FRIDGE later during the day, and by the time i went to collect it , i was told that the fridges were outof stock, AND THAT I WOULD GET MY FRIDGE THE FOLLOWING DAY, this i was promised by a guy by the name of Bruno, i following day i phoned and was told the fridges were still outof stock and that i would receive it by Sunday the 27th of November 2016,
up until today i still do not have my fridge, can i kindly have my fridge ASAP or HAVE CUTESY ONE , since this is a very big inconvenient , and i do not owe anything i paid the total amount.

Ons het n gastehuis in Colesberg en het n stofsuier by die OK tak hier gaan koop. Die sisteem was blykbaar af, kassiere het gese ons kan met kaart betaal en net more die strokie kom kry. Net so voor 4 die middag toe kontak iemand ons en soek ons bankkaart besonderhede oor die foon. Toe ons dit nie wil gee nie is ons baie sleg behandel en is daar vir ons gese dat OK die saak by die polisie gaan aangee, ons het dan die stofsuier gesteel.
Ek verstaan glad nie hoe hulle by dit uitkom nie, aangesien ons dit met die kaart betaal het.
Ons is baie ontevrede en soek asb n verduideliking. Aangesien ons baie daar koop.

Hoop om spoedig van jul te hoor.

Groete
Laurette van Jaarsveld

The service received from Ok furniture is what you'd expect from a fly by night business. First ive received Damaged goods and now they refuse to give my money back , What the hell is that and what makes matters worse is that I paid cash for this goods. I WILL NEVER BUY ANYTHING FROM OK EVER AGAIN , NOT EVEN A RUG!!!!

30 October 2014 I submitted my Amplifier and DVD at OK Kraaifontein Branch for repairs as I bought extended warranty when I bought the items, I was told that the repair process takes 21 Days, when they brought the items back immediately they gave me the same problems. i was told to take them back to OK Kraaifontein, i did that immediately. Today its 21/01/2015 and I still do not have my items back. I contacted the head office, wrote a complaint and I was also issued with a reference number ********-01, no body knows what and I am not being given any direction