Clicks Head Office, Contact Details, Address, Clicks Head Office Complaints - Cape Town

I went to buy medication with my sister's medical aid, I was helped by this rude dispenser his name was Qhawe Teyise at the Flagstaff branch. He kept on going about why take expensive medication with someone's medical. There was one medication the medical couldn't cover, he told me and I told him to include it I'll pay cash, he went like "unemali nhe" (you have money!). He gave me a form to sign and said "sign mother of 5". I literally have never felt so degraded, he made so many degrading comments which I obviously cannot pinpoint all because I have to be brief

I went to clicks cradle stone to purchase pampers for my daughter and I wanted to use my card tht has money through points and the lady SUZAN told me she cannot help me as I have to call head office if I want to use the card since I ddnt have the card wth me then I decided to download the app and loaded the card details on the app and another till operator opted to help me and it went through SUZAN was extemely rude and ddnt want to assist me she just brushed me off by telling me I must call head office first

How, in this day and age, can Clicks close during loadshedding. Having a pharmacy, you form part of an essential service. Your Robertson branch is closed every time loadshedding occurs. Shocking. No more Clicks pharmacy for me. I will support the smaller pharmacies.

Wanted to buy family medication and your staff at Clicks Hatfield plaza Pretoria harrassed me it's very acceptable so if I don't wear a suit and tie I don't fit to be your customer?

Never in my life did I think I would experience racial discrimination at Clicks. I was standing in line behind four other people waiting to head up to the counter for over the counter medicine. There's a machine where you need to collect a ticket for service but there was a sign stating it was out of order. The four people in front of me in line didn't have tickets either. All of them were serviced, all of them were tended to. When it was my turn, after the lady in the black and white jersey, once I got to the counter, being white, I was told by the black pharmacist on duty (24/04/2022) that we will not help me because I need a ticket. I explained the system has a sign stating it is not working and none of the black people in front of me had tickets yet they were helped, he continued to argue and said he won't help me. His words, even after I said I was next in line and there was no ticket call (which there wasn't), was that he can't see who is in line, I must get a ticket. HE JUST SERVICED THEM!!! How is this even allowed!! Discrimination against a white female but blacks are assisted!!! SHAME ON YOU!!!! I want this addressed!!

I am extremely disappointed with Clicks service. I went to Clicks Pharmacy in Cosmo City mall on Thursday (last week) with the Aldara Creme prescription, they didn't have it, I asked the lady to phone the one in NorthGate to check if they have, she said she doesn't have their number. I drove to the Cosmo City Shopping centre, they didn't have & the guy told me the supplier doesn't have stock for a very long time.

I decided to drive to NorthGate Dischem, on my halfway there, I saw Clicks at Jackal'creek & decided to check. The lady said they don't have but she can order for me, I waited while she ordered, I was very relieved & super exited when she told me it'll be delivered tomorrow (Saturday) & she'll send me a message on arrival so I can come fetch it. I gave her my number (she insisted that I leave the prescription & she wrote the number at the back of the prescription)
I was soo happy that she came to my rescue & even shared the experience I had with other clicks pharmacies.
I asked her a few times if she's sure it'll be delivered tomorrow, she assured me that all it's fine. She never phoned or smsed on Saturday as promised, I thought to myself maybe there was some delay. Saturday, Sunday, no call, no message, no nothing. Today it's Monday still nothing to atleast explain what's wrong.
Remember she insisted that I leave the prescription & I trusted her. Now, no communication, & I can't even go to any other pharmacy (eg, Dischem) because clicks is keeping my prescription. She could have at least called me to let me know what's happening.
I don't even know what say, very dissapointed. Super dissapointed.

I called the head office complaining about clicks brand diapers,now my son got operated coz of the infection. My reference number is ********,am still waiting for response

The way the guards treat the Indian customers at this branch is pathetic. I was accused of stealing because I had a 3/4 bottle of Oh so heavenly spritz in my bag. They didn't see my Iron tablets and make-up otherwise it would have been a bigger issue. One lady heard the drama and she told me they had locked her up because they found Clicks products in her bag. This is pathetic. I hope they respond before I place it all over social media and the newspaper. I'm not afraid to speak up!

I paid at clicks alberton city and their slip printed but mine didn’t which was fine coz I don’t need a slip, as I walked out the lady shouted to security to stop me because apparently the transaction hasn’t gone through, but it had shown on my phone that it had gone through…. The manager and the 2 staff ladies were absolutely rude, spoke down to me and my husband. We had to phone my bank in clicks and when the bank manager told me it had gone off my account and he then spoke to clicks manager, but clicks manager argued with my bank. Absolutely incompetent…. I will never ever support clicks alberton city again and I’ve lived in alberton for 34 years and always supported them.

Their excuse the system froze and my bank is capitec and their bank is ABSA…..

Please your staff need absolutely more training on how to deal with customers, not to shout at them and talk down to them when they are wrong……and how to deal with the system and reprint slips after the system has frozen. More IT training, it’s too easy an excuse.

It was an absolute horrible experience

I took my son to Clicks Metlife Plaza Port Elizabeth for his first jab and must commend the staff for their patience and efficiency. They are very organized and helpful.

Afternoon listen I need assistance asap I've been at clicks so many times at this stage I'm just pissed my son is on treatment for 6 months Clicks at Cleary Park has my son's original script and gave me a copy said they gonna upload ot and I can go to any clicks been to different branches every month and They keep on telling me that its not been uploaded as a repeat yet it clearly states that is for 6 months and every time the Branch need to phone Cleary Park and than I wait for hours. Now my son is in East London they went to clicks that side and couldn't be assisted again because his script is not up for repeat and they couldn't even help him with the copy yet Clicks are the ones that has the original Script my son really needs this guys I've been complaining for months now even phoned in to your call center 2 months ago but still this is unacceptable

Promenade store in Mitchell's plain after waiting in line with my ticket no 189 and not being helped after ticket no 198 I asked for help and was told too wait. I then said that i think something is wrong with your system can I speak too the manager. The manager then instead of helping me as there was three till points open said that I must continue to wait after 30 mins when eventually I was helped I had to wait again as the printing machine was malfunctioning .
I have a lot of respect for the Clicks name Brand but poor customer service really brings down the name and will rather go to Dischem

I and my husband went to get drugs at clicks table bay mall sunningdale..for my 13 months old son, and while we gave the pharmacist (Pamela Ngwenya) the prescription, she seemed uninterested and kept dismissing questions asked and even before tendering the drugs to us, she said how much it was as if we didn’t know with prescriptions comes buying, it’s not as if it’s for free, so we asked her why she told us the price, she just started raising her voice at us! And after she dispensed the drugs, my husband simply told her how she reacted to us was wrong and she snatched the drugs from me to cut it and started saying she regrets selling drugs to us, it’s clicks and not her father’s company. She was going to take back drugs that didn’t belong to both adults but a 13month old child. She needs to be queried! She’s a horrible person and should not be in clicks prescribing drugs. PAMELA NGWENYA OF CLICKS TABLE BAY MALL IS PETTY, WICKED AND OVERLY ENTITLED. Thanks.

I will not recommend anyone to get vaccinated at clicks, actyally leave the vaccination to hospitals. Received the worst treatment ever and if that's how your vaccination procedure is done then rather send your staff for training and that training must include customer service.I went to clicks the crossing here in mahikeng to get vaccinated and when I got there the lady by the name of Daphne Mahloramela asked me for my ID number only and the next thing there she was with the injections????‍♀️. She looked very tired and less interested in what she was doing. The only thing she said to me was they dont have J&J but Pfizer and second date for my doze, and that was it then she injected me. I expected a better service and procedure as this was my first time, I mean to be checker my temperature first because at the door it was not taken, secondly to be asked if I have chronic diseases and as well for my BP to be taken, thirdly to be asked random health questions and allergies and to be told about complications I might have after being vaccinated. The only thing she said was the date for my second jap.

Worst experience ever....

I have been in the clicks store in vdbjl 3 times to vacinate.

All three time’s they informed me they closed for vacinations. After I confirmed with them when I can come in they confirmed the time that I can come in.

What is Nina Rix'Email address ?

Asking from Kuruman,Northern Cape in South Africa.

What is the email address where a customer can lay a complaint about the bad manners off a store manager?

This weeks catalogue, Clicks is advertising 18 Rolls of toilet paper for R69.99. The catalogue is dated up until the 22.10.2017. They said it is not on special and the special is only till 02.10.2017. Your ad does not make sense.