Review Highly disrespectful staff

I paid at clicks alberton city and their slip printed but mine didn’t which was fine coz I don’t need a slip, as I walked out the lady shouted to security to stop me because apparently the transaction hasn’t gone through, but it had shown on my phone that it had gone through…. The manager and the 2 staff ladies were absolutely rude, spoke down to me and my husband. We had to phone my bank in clicks and when the bank manager told me it had gone off my account and he then spoke to clicks manager, but clicks manager argued with my bank. Absolutely incompetent…. I will never ever support clicks alberton city again and I’ve lived in alberton for 34 years and always supported them.

Their excuse the system froze and my bank is capitec and their bank is ABSA…..

Please your staff need absolutely more training on how to deal with customers, not to shout at them and talk down to them when they are wrong……and how to deal with the system and reprint slips after the system has frozen. More IT training, it’s too easy an excuse.

It was an absolute horrible experience