Reviews of CHICKEN LICKEN HEAD OFFICE, Contact Details - Johannesburg

Good evening am currently from Zone 6 Diepkloof Chicken Licken#20:45# and i must say am not happy at all,the attitude i recieved from the manager#Junior#to my shock was not satisfying at all given her position.Got the wanting to order hotwings,so before placing an order i decide to find out 1st if they are available so i don't waste time standing in the line for nothing but eventually my time was wasted by not getting a response after waiting for more than 10mins

Worst Customer service ever

I would just like to advise of the very bad service I received from Patunia at Rosebank Chicken Licken. As we standing in the que to be assisted, I realise the cashier that was at the till is no longer there so I ask the 2 customers in front of me if they were assisted and where did the lady go that assists, the customer advised that the lady just left and he doesn’t know where she went as she didn’t say anything to them she just left. I than go to Patunia asking her to please call the cashier to please come and assist us, Patunia advises that she cashed up. I asked Patunia if she can than call the next cashier that comes after her, Patunia looked at me funny and said I AM COMING (WITH ATTITUDE) I just walked away back to the que with my tail between my legs as I did not expect that.

Patunia finished handing food to other customers and came to the till to assist, however she was not done with the attitude, when she got to the till the lady in front of us, asked why she didn’t say anything she just made is stand there (please note this was all said with calm voices) Patunia jumped made a noise and asked the lady with a funny look what did you expect me to do, if you think you can do this Job better come and do it yourself, I was shocked and said to her , “shame petunia you are not happy hey you must resign as that is no way to talk to a customer”

I am a person that works with customers on a daily bases and that is no way to respond to a client that is just asking for assistance, no one was complaining or anything we were just not sure of what was going on and asked to be help.

I am a big fan of CHICKEN LICKEN a very big fan I LOVE MY WINGS, however I will not buy food and be treated like that. Patunia needs to go for training again and Wendy whom we were told she is the manager by Patunia and we can come talk to her if we want while she was standing there must go for training as well because she did not even bother to ask what the problem was, while Patunia was having the time of her life making customers feel bad for wanting a service. I was very shocked. I wonder if Wendy even is the real Manager.

I am really disappointed by the Hatfield franchise. I bought 12 wings, today, that were clearly cooked in recycled oil. Not only were they dark brown in color, but they were also smelling of old oil.

This is just totally unacceptable!

I work for the largest company in this precinct and I am definitely going to create the awareness regarding this health hazard and waste of money. I had to throw the food away!

Hi there, I went to Chicken Licken at Bara Hospital in Soweto...I must say the service was very good. I waited for less than ten minutes although the queue was long. It was my second time going there and each time they served me with a smile. i'm very impressed the way they serve customer and all of them even the ones that clean the place...keep it up an i'm going to buy there again.

Food was greasy and oily i hated it chicken licken was my favourite bt not anymore im scared to go buy at secunda mall chicken licken and not stock on wings i feel abused why must i be scared to buy your food im really disappointed really hurt cse dis is a norm especially on sunday 1 of your cashier told me they dont change cooking oil as suppose to such dirty chicken agggg sies man i hate chicken licken now more than ever.

To whom it may concern

I've been meaning to complaint for quite some time now , but I just don't like complaining I felt it's serious and something I need to raise with your management

I normally go to your branch in goodwood(at the back of grandwest) I come all the way from Stellenbosch and I can honestly say I visit this branch atleast once a month

I've never ever received any type of customer service at this branch I do not mind waiting , that's not the problem the way the staff speaks is totally unacceptable they speak loud (not in English) they make you feel like they speaking about you
I've never seen a smile on one of the workers faces ever !!

I'm a very humble , respectful person and will always be kind to a person even though they though I don't treat me with any respect , however working in this field you need to have people skills , you need to be friendly with a warm personality

I've never approached one of these staff members cause I felt it was just not going to be worth It they've got an extremely negative attitude , never greets or welcomes me as a customer , I always have a sit in take away as I come all the way from Stellenbosch so I prefer eating there

it's so disappointing , it's clear that this staff is not managed at all , they do what they want , speak loudly (not in English) , never friendly ,

POOR , POOR CUSTOMER SERVICE
Mac Donalds drive through gives 1000 times better service than this branch ,

I really enjoy the food but after Saturday 25/02/2017 , I just had it I waited more than 30 minutes which I don't mind , I don't mind waiting but you need ask them when your order is ready they call once , or never what the f**** ??? they not paying me , I'm a paying customer , they have a stinking attitude rolls their eyes at a customer I mean what type of service is this


your staff makes me actually hate your food , it's definitely not worth it driving all the way from Stellenbosch for this type of service honestly

I'm in the HR field and I can clearly see you are not managing your staff at this specific branch at all , certain policies needs to be put in place to win over potential customers and to keep customer of coming back


it's really sad ..
I will not be coming back to this branch ever again , disrespectful , unprofessional and just plain rude staff

Chicken Licken on Sloane in Bryanston double charged me R325.50 on 22/12/16. I called the Margret Zulu. Margret was aware of the incident and apologised immediately. She sorted this issue out in less than half an hour. I am more than impressed with how she handled this. Amazing service from Margret. The industry needs more Margret Zulu's!

I was really disappointed with the taste of the chicken that I ordered today from the Bram Fischer branch - as it was my first time that I ordered from CL.

I am just hoping that your chicken is not always served so salty.

All the best.

Hi, what a crazy service from chicken licken, Durban city, smith street. Last Sunday I went there for wings, i got to the till, the teller decided to go to the rest room. Another came, she made me wait...when she finally served me she made me wait for over 15 minutes. I then complained. The so called manager came through, without even asking any question he served me as if I never complained. I tried explaining to him he didn't bother listening. When the tellers noticed that they were not repremanded they then started firing words back at me because their stupid manager was scared of them. They guy is not fit for the job.

The Manager was an Indian guy. The tellers with attitude were two african ladies. They all didn't have name tags.

I don't see myself going back there until something is done. I really wish a person in charge in that restaurant could attend to this. None of those people are fit to serve the public. Two other customers had to leave because of the appalling attitude from the staff. The service is worse there.

I bought a Family full house 8 while eating my chicken i found pubic hair in my chicken i am so disgusted with chicken licken at Sloane Square in bryanstan will neve buy from chicken licken again!