Review of CHICKEN LICKEN HEAD OFFICE, Contact Details

To whom it may concern

I've been meaning to complaint for quite some time now , but I just don't like complaining I felt it's serious and something I need to raise with your management

I normally go to your branch in goodwood(at the back of grandwest) I come all the way from Stellenbosch and I can honestly say I visit this branch atleast once a month

I've never ever received any type of customer service at this branch I do not mind waiting , that's not the problem the way the staff speaks is totally unacceptable they speak loud (not in English) they make you feel like they speaking about you
I've never seen a smile on one of the workers faces ever !!

I'm a very humble , respectful person and will always be kind to a person even though they though I don't treat me with any respect , however working in this field you need to have people skills , you need to be friendly with a warm personality

I've never approached one of these staff members cause I felt it was just not going to be worth It they've got an extremely negative attitude , never greets or welcomes me as a customer , I always have a sit in take away as I come all the way from Stellenbosch so I prefer eating there

it's so disappointing , it's clear that this staff is not managed at all , they do what they want , speak loudly (not in English) , never friendly ,

POOR , POOR CUSTOMER SERVICE
Mac Donalds drive through gives 1000 times better service than this branch ,

I really enjoy the food but after Saturday 25/02/2017 , I just had it I waited more than 30 minutes which I don't mind , I don't mind waiting but you need ask them when your order is ready they call once , or never what the f**** ??? they not paying me , I'm a paying customer , they have a stinking attitude rolls their eyes at a customer I mean what type of service is this


your staff makes me actually hate your food , it's definitely not worth it driving all the way from Stellenbosch for this type of service honestly

I'm in the HR field and I can clearly see you are not managing your staff at this specific branch at all , certain policies needs to be put in place to win over potential customers and to keep customer of coming back


it's really sad ..
I will not be coming back to this branch ever again , disrespectful , unprofessional and just plain rude staff