Review of CHICKEN LICKEN HEAD OFFICE, Contact Details

Worst Customer service ever

I would just like to advise of the very bad service I received from Patunia at Rosebank Chicken Licken. As we standing in the que to be assisted, I realise the cashier that was at the till is no longer there so I ask the 2 customers in front of me if they were assisted and where did the lady go that assists, the customer advised that the lady just left and he doesn’t know where she went as she didn’t say anything to them she just left. I than go to Patunia asking her to please call the cashier to please come and assist us, Patunia advises that she cashed up. I asked Patunia if she can than call the next cashier that comes after her, Patunia looked at me funny and said I AM COMING (WITH ATTITUDE) I just walked away back to the que with my tail between my legs as I did not expect that.

Patunia finished handing food to other customers and came to the till to assist, however she was not done with the attitude, when she got to the till the lady in front of us, asked why she didn’t say anything she just made is stand there (please note this was all said with calm voices) Patunia jumped made a noise and asked the lady with a funny look what did you expect me to do, if you think you can do this Job better come and do it yourself, I was shocked and said to her , “shame petunia you are not happy hey you must resign as that is no way to talk to a customer”

I am a person that works with customers on a daily bases and that is no way to respond to a client that is just asking for assistance, no one was complaining or anything we were just not sure of what was going on and asked to be help.

I am a big fan of CHICKEN LICKEN a very big fan I LOVE MY WINGS, however I will not buy food and be treated like that. Patunia needs to go for training again and Wendy whom we were told she is the manager by Patunia and we can come talk to her if we want while she was standing there must go for training as well because she did not even bother to ask what the problem was, while Patunia was having the time of her life making customers feel bad for wanting a service. I was very shocked. I wonder if Wendy even is the real Manager.