METROPOLITAN LIFE - HEAD OFFICE

1.0 8 Reviews
Company name
METROPOLITAN LIFE - HEAD OFFICE
Address
Parc du Cape, Mispel Road, Bellville, Cape Town, Bellville, Western Cape, South Africa   View map
Phone
(021)940-5911
Mobile phone
0615289490
Establishment year 2007
Employees 1-5
Company manager JACOB PAULSEN

Reviews

1.0

8 Reviews
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1.0
BAD SERVICE AT METROPLITAN CAPE TOWN
MY WIFE WENT INTO ONE OF THE BRANCHES TO ENQUIRE ABOUT A POLICY THAT WAS LEFT TO HER FROM HER LATE MOM WHICH PASSED AWAY 2 WEEKS AGO AND WHERE SHE WAS THE BENEFICIARY AND NO ONE COULD HELP HER SHE IS NOT FROM CAPE TOWN AND THE SERVICE WAS SO POOR ,SHE WENT TO THE HEAD OFFICE IN BELLVILLE FOR ASSISTANCE IN REGARDS TO THIS MATTER AND NO LUCK THE RECEPTIONIST DID NOT EVEN KNOW WHO TO REFER THE MATTER TO OR WHO TO SEND HER TO ,YOU GUYS ARE QUICK TO SIGN A PERSON UP FOR THE POLICIES BUT WHEN IT COMES TO CLAIMS NOBODY KNOW NOTHING ,VERY BAD SERVICE I WILL NEVER MAKE USE OF METROPOLITAN AGAIN
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1.0
Bad service
I have been battling for 4 months with Metropolitan's Anton van Heerden to get an answer and sollution to my problem. Still no joy.

Reply
1.0
Bad...Worst Service in South Africa
Problems to get them to Respond to Funeral Policy : Staff is Useless and that's a under Statement
Reply
1.0
Pathetic service
I wanted a letter confirming date of termination of my savings plan policy with metropolitan in 2008 . Also the amount that was payed out than.
What a pathetic time I've been having , poor poor communication
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1.0
metropolitan service its very poor there is no communication between you guys and client what's up with that
Reply
1.0
METROPOLITAN KEEP ON IGNORING INQUIRIES. BAD BAD BAD SERVICE
Reply
1.0
The is no correspondence between Metropolitan and it's clients but the money is being deducted monthly
Reply
1.0
Shocking customer service !No answer on Customer Call line, no return phone calls as promised.
Metropolitan can take a leaf from AIG & Liberty's book.
Reply by Juliet , 3 Feb, 2017
True. Poor communication between them and their clients.
Reply by Molly, 17 Feb, 2017
Agree, the don't answer their emails. Communication with clients sucks!!! If the service is so bad how long will it take for them to pay out in case of a funeral!!!
Reply by wendy kubayi, 17 May, 2017
this people they are not trustworthy,i have claimed my refund since January until now when I call they say is not one department.i need my money guys I don't want to know about departments all I need is my money back at once cause it was deducted once not by departments.
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Questions & Answers

11
Questions
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aphiwe pharela
Is my account still existing
5 Oct, 2018
No answers yet...

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Peet Badenhorst
I should be happy if someone can assist. I AMETLIFE part of METROPOLLITAN?
5 Mar, 2018
No answers yet...

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Iris Mandindi
How to lodge claim
26 Dec, 2017
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Company Details

Location map Get Directions
Parc du Cape, Mispel Road, Bellville, Cape Town, Bellville, Western Cape, South Africa
Description
Metropolitan, a division of the JSE Listed MMI Holdings, is one of South Africa's largest financial services companies.

With a legacy of more than 114 years of serving the communities in which we operate, we truly believe in empowering our customers to confidently shape their future, and are committed to delivering on our promises.
Working hours
Monday:07:30 - 17:30
Tuesday:07:30 - 17:30
Wednesday:07:30 - 17:30
Thursday:07:30 - 17:30
Friday:07:30 - 17:30
Saturday:Closed
Sunday:Closed

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METROPOLITAN LIFE - HEAD OFFICE - company profile is confirmed by company owner / representative person / directory administrator.
Last update: February 2019 - View Status

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