Review BAD SERVICE AT METROPLITAN CAPE TOWN


1.0
BAD SERVICE AT METROPLITAN CAPE TOWN
MY WIFE WENT INTO ONE OF THE BRANCHES TO ENQUIRE ABOUT A POLICY THAT WAS LEFT TO HER FROM HER LATE MOM WHICH PASSED AWAY 2 WEEKS AGO AND WHERE SHE WAS THE BENEFICIARY AND NO ONE COULD HELP HER SHE IS NOT FROM CAPE TOWN AND THE SERVICE WAS SO POOR ,SHE WENT TO THE HEAD OFFICE IN BELLVILLE FOR ASSISTANCE IN REGARDS TO THIS MATTER AND NO LUCK THE RECEPTIONIST DID NOT EVEN KNOW WHO TO REFER THE MATTER TO OR WHO TO SEND HER TO ,YOU GUYS ARE QUICK TO SIGN A PERSON UP FOR THE POLICIES BUT WHEN IT COMES TO CLAIMS NOBODY KNOW NOTHING ,VERY BAD SERVICE I WILL NEVER MAKE USE OF METROPOLITAN AGAIN
PUBLIC USER
Dear Brandon

I have experience the Same thing with metropolitan and still I am,my mom passed away 2016 and still they haven't pay the claim,we tried everything,their service is poor I think it's about high time we go out there and tell the world about this,we can use social media to reach out to other people sharing our stories about this matter,#MetropolitanDoesNotPayPeopleBackTheirClaims
PUBLIC USER
i have the same experience in 15 April 2019 my wife's aunt pass on metropolitan did no help
thy tell you we can not help you then i have to go to loan sharks for funeral we put her on my policy to think thy are here to help you i will never tell people go to Metropolitan
PUBLIC USER
I'm experiencing the same now, my husband passed away last year in July and no pay out till this day. The always want the impossible things
Things they know for sure they are impossible!!! Like for one they would want a prove of a list of name that are on a pension fund and gdpf don't give that out unless the payout is finalized. U will tell them that, then they will ask for something from home affairs that they know I believe is can't be issued out!!! This people are a nightmare
They care less for the left family members all they want is money getting in!!!????????????
PUBLIC USER
A Warning to people: Check your insurances. Companies are being bought over and when its time to claim, you may just lose all you have invested for your future> Companies are also using bots (dumb bots) which is not operable.
The world is changing so fast, be aware of what is going on with your finances.

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