Review Ok fridge
1.0
OK FURNITURE - HEAD OFFICE, Customer Care, Contact Details1 BRICKFIELD ROAD, MEADOWDALE, +27 11 456 7000 https://www.yellosa.co.za/img/za/x/_1539785182-55-ok-furniture-head-office.jpg
1
Ok fridge
They deserve a 0 rating. I recently bought a fridge at OK furniture in Pretoria and they delivered a fridge that was on display whereas I never said I want a display. The bulb inside is not working and the fridge looks old and used. I complained to the sales rep and he tells me because I switched it on I can't return it or get a refund. How else was I going to know the bulb is not working if I hadn't switched it on? And I immediately switched it off when I noticed its not working properly. I never really used it. I am not satisfied with this fridge that a bought with my hard earned cash. OK furniture is the worst furniture store and I will never ever buy from them again.
PUBLIC USER
They deserve a 0 rating, their customer service is POOR. there's a lady by the name of NELI in Ermelo she is very RUDE her attitude is very BAD. I bought a Top loader machine she told me to collect it on the following day then I went there to do so, but I was told they do not have it its in Carolina I had to go back home empty handed with the transport I already hired and already paid, so the following day I went to the store again. I got it but it was an old machine It showed that it has been used before. I had to return it back again and hire another transport they told me they going to call me when my machine has arrived from Volkrust but they did not do so, I had to call them and do a follow-up they said the machine is scratched so they cant give it to me. so I have to wait for the supplier to deliver at the store, when I asked them how long is that going to take they said they are not sure, so now I want my money back, I don't want their machine anymore. OK FURNITURE is the worst store!