Review Samsung and there contracrors

I have a double door fridge and am trying to get through to the right people with the problem i have with samsungs contractors they are using to do repairs . I have loaded a repair to my double door fridge at samsung them selfs and have got the POOREST service from samsung my fridge is standing and packed out for over a week and still the same , yesterday the contractor was supose to do repairs but again i am still waiting i even phoed samsung and verified that the contractor is still coming and still waiting today for a reply from samsung and from the contractor . Who does samsung do there subcontracting to and still hold there name up high when people are struggling to get things repaired which they have even paid for and just left in the dark . I am very dissapointed in samsungs service and the people they are contracting with . Ihave had it with samsung and there equpment which i have plenty of which will force me in the long run to rather sell and invest in another make were i can get the service needed . How long must i leave all my stuff out the fridge while it's tempritures just going higher and lower at times olso freezes up water despencer this can't carry on like this now i must go another week end with the same problems i have for the last week and a half . Samsung i have lost my faith in your product and hope i never have to have another problem with any of my other samsung product's i have and need to deel ever with any of samsungs contractors that use samsungs name .
Thank you
Mark Jacobs
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