Review of Translux Head Office, Customer Care, Translux Bus Contact Details

I booked a bus for the first time to travel to Pietermaritzburg from Pretoria. The bus was supposed to leave Pretoria at 07:00 arrival time was to be at 14:43 but we left 15 minutes late and arrived at my destination at 16:30. I was to proceed to Ixopo, a place I did not even know. On our arrival my luggage could it be found where it was "supposed " to be. The driver blamed me for not making sure that my luggage was put where the Maritzburg bags where. We had an altercation as I explained to her that I do not work for Translux and I would not know how they packed our bags and I told her that instead of being angry with me she should apologize on behalf of Translux but no she was so impossible with a don't care attitude. Upon telling her tha I was going to report this incident she told me to "go ahead and told me tell them my name is Dineo, go ahead" I was left very hurt.
REF:4LTL5KR or VGE897