Review Bad ,unreliable service

Bad service...ts totally crap I am a student at Unisa and residing in Port Elizabeth..I received an sms on the 1st May 2021 telling me that my i should expect my parcel in 1-6 working days it's the 14th of May now and I have been calling since monday the 11th and each time I call I am always told my parcel was packed for delivery I should expect it between 1-5pm and till today it has not arrived..Mind you that's my study material and I have assignments that are due tomorrow and some on the 24th your bad and unreliable service is costing us so much.

I have even stopped calling it's a waste of airtime.