Reviews of DSV JOHANNESBURG (HEAD OFFICE) Contact Details, www.za.dsv.com

Poor service, delivery guy unprofessional and very rude, I was told to drive to the mall to collect my parcel which I told him I can't, he then hang up on me. Tried calling the head office before 5 now is 18:27 still waiting for response, you'll swear they doing you a favour you didn't pay for the service!

Im trying the whole day to phone the customer service. There is no answer. Ths is very bad service. Will never use DSV again in my life and will not recommend them to anyone. DSV has very poor service.

Today is 8 June , I haven't received my which was sent on 31May. I try to call customer care, consultant was very rude. I even sent an email, consultant who responded to my email said they didn't know where my parcel is. I AM VERY DISAPPOINTED WITH DSV SERVICE

Was informed that the delivery will be made around 12pm I waited the whole day I haven't received my phone.... they don't call and when you call their customer service they don't answer I'm very disappointed with their service

Not worth a star. What a disappointment!!!! Made arrangement to receive a package. No one pitched, no one called. Made another appointment. Apparently the driver was there but did not call to let me know he is there. What a waste of time!!! Will never recommend them.

The lady by the surname of James referred my parcel to Polokwane branch on Monday while my address states I am based in Johannesburg. I advised them that I will be out of the province for three weeks and wont be reachable if I don't receive my parcel by Thursday 14/04/2022 before 10am. DSV`s service is poor and also their agents are so unprofessional. Out of all the courier companies we have in South Africa they deserve to be rated ZERO.

no one cares...literally

lost parcel by DSV PAKAD********
I send my clients their products on the 9th of December 2021 within gauteng and they received most of their products except one client in soweto. I finally called their customer center 7:45 am 15 December and I was told it's still in soweto and that it will get delivered today ( 15Dec) it's 22:55 I confirmed with my client that she still didn't receive her product. PAKAD**********8 I send it here diepkloof address: 6449 Makhura Drive Diepkloof Zone 4 1862 I'm now convinced that my parcel is lost and DSV is ****py courier. no one answers my complain from their lockers emails and customer email. Nobody cares ...think twice before using this company *DSV Locker* Email: *********** Phone: ********** *DSV Courier* Email: *********** Phone: **********

To whom concerned

A employee at DSV by the name of Kirsten Govender his title is a Manager, he is fraudulently organizing contracts for family members and fraudulently taking bribes from certain individuals by arranging extra logistic contracts for employees, please can this guy be be investigated discreetly,his fraudulent activities is going on for a while, a full investigation is required also his wife Fiona Govender is a possible accomplice as she works in the same company, I used to work in this company and my informants are scared to come forward to report as they fear that their only source of income could be lost, please can this matter be looked into.


Regards

I wonder if DSV will forever prosper if they are selling such service. And the fact that a DSV driver said he came and didn't find me totally disgusted me because I was home the whole day. And are drivers not supposed to call you when they can't find an address to where they should deliver? I'm disappointed and I'm definitely taking this to Hello Peter.

And for the fact that We have to rate it. It has zero rating from me. ZERO!!!

Someone at DSV stole an item from the parcel sent to me. I’ve lodged a complaint but have had no response whatsoever! Don’t ever use DSV!! I cannot even rate if there are thieves working there that steal the items from your no parcel before delivery. Respond to my complaint!