I purchased a laptop online. The screen does not work, even though it is brand new.
I have called 3 times and am still waiting for someone to call me back. I took it to a store who advised after speaking to head office that the faulty unit would be collected and a replacement would be supplied.
Refilwe from head office then called and stated that this was not in fact what would be happening.
24 hours later I am still waiting for feedback.
This is a joke. I am leaving for a business trip on Friday without a laptop to do business on despite having paid for one and apparently Incredible Connection feels that this is appropriate.
Review Incredible Corruption indeed
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Incredible Connection - Head Office, Contact Details, Complaints, ReviewsConnection house, 6 Mellis avenue, Box 2214, Rivonia, 2128.+27 11 463 9260https://www.yellosa.co.za/img/za/e/_1594214624-76-incredible-connection-head-office.jpg
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Incredible Corruption indeed
PUBLIC USER
Mine was returned back to the shop 2 times and they later told me that they are unable to repair it. They have offered to give me one with a lower spec than the one I bought. I bought an i5, 1TB, 8G RAM. They are offering me an i3, 4G RAM. The nerve!