Review BMW Financial Services - Customer Services department "in meetings"


1.0
BMW Financial Services - Customer Services department "in meetings"
Call centre agents not authorised to escalate unless you send an email. Management "in meetings" and unable to take calls. 48 hours later and no reply or feedback...
PUBLIC USER
Been dealing unsuccessfully with call centre for a month - same response as above and same experience. Completely refuse to give contact details of anyone above call centre agents to whom you can speak. Can get NO HELP obtaining my NATIS original certificate on a vehicle paid up years ago - STUCK WITH A CAR I CAN'T SELL and have committed to a new vehicle.

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