Review Very Bad Customer Service

Chicken Liken Welkom, should start training their staff for BATHOPELE Principles, or rather get new staff that knows how to talk to people, and apologize when they are wrong, I was really undermined by staff there and I feel like I will never ever go there again if those people are not taken for disciplinary and retrained.

Yesterday the 1st of Jan 2021, I made a drive through in Checkin Licken Welkom, Free State. The person who was helping me(I took her name), gave me food that was short, I looked at the slip and there were 2 drink but she gave me 1, this is the second time this happens, but the first time I realized when I got home! And driving back to Welkom from where I stay wasn’t worth it.
I call out for her but the other Laddy came to me and she said that lady was busy, I asked to see her so that she can apologize and this Laddy laughed at me and instructed me to leave. I stopped the car on a drive way and went in to the shop, the whole staff was making a joke out of it and didn’t want to call the manager for me!

I then asked the name of the laddies that were helping me, since they don’t even have name tags. They wrote the names down.

I really think Chicken Licken is not taking people serious if they allow costumers to be treated that way! Action should really be taken.

Please guys advice me where should I take this matter to? Cause Iam really willing to take it forward!