Review Incorrect pricing, no apology

On Thursday afternoon went to Kenilworth Centre clicks. When I got to the till 3 of my items scanned at wrong price. As I was leaving the store I again checked my slip and saw another item scanned wrong. I then go back and stand at the counter waiting to get helped. The 2 employers are having a conversation at the till while I’m waiting. I then say can I plse get helped as this is the forth item scanning wrong. I then get rudely told by Amber Jacobs oh that happens when there’s a promotion. No apology nothing. I then say maybe if staff were less standing around and laughing work can get done. The line is long there are repetitive announcements about social distancing but 3 tills open. It is always a problem at that clicks
Staff are always loud and congregating instead of helping people. She argues with me rather than saying sorry for the inconvenience. For someone in a management post she has a lot to learn about customer service. The management there doesn’t pay attention and staff can just do as they plse
I say to her I always feel like I will get varicose veins waiting in the line at clicks I actually dread going into that store it’s always a long wait. She argues and practically screams at me infront of other customers yes the in the wrong. Plse address this