Review Bad customer service I was given by a consultant at clicks in dobsonville


1.0
Bad customer service I was given by a consultant at clicks in dobsonville
Ii went to clicks on the 10th of June 2020,to buy essentials for my coming baby,when I got there the security refused me to enter and told me to go join the line like everyone else,I am highly pregnant,so i asked her if people in my condition also stand in long lines she said yes they do,I then asked to see the store manager,they said she is still busy on the phone,I waited for her she never came,but some rude consultant came with an attitude and told me to go stand in the line as there is nothing wrong with me,she told me that's how they operate in their mall when I told her that how come in Johannesburg CBD clicks they don't want me to stand on the line,Grace knows nothing about customer service,when I went in the store I asked for the manager ,she apologized about what happened but the consultant kept on making fun of me saying she is pregnant so what,what's so special about her and I explained to her that I need this essentials as I might give birth anytime from now....it's my first time getting a terrible service in your stores ,I normally get great service,I was shocked yesterday,I believe Grace still needs more training on customer service

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