- South Africa
- Bloemfontein
- MTN - Mimosa Mall
- Reviews
- Reply to Review
Review Please help
Review for:
MTN - Mimosa Mall
MTN - Mimosa Mall
1.0
MTN - Mimosa Mall602 Nelson Mandela Rd, Shop U56, Mimosa Mall, Westdene+27 51 4446834https://www.yellosa.co.za/img/za/z/_1540229314-34-mtn-mimosa-mall.jpg
1
Please help
I came in on Saterday 23 May 2020 then they told me to come back on Sunday and bring banking statements with my id document ,when i got there on Sunday they took my banking statements and made a copy of my id document, then they asked me to port my phone number , i then came back Monday morning which i did . Then it began , i sat there form 9:45 the morning till 15;30 with no results. I went there today after 12 because Chantel told me my phone would be ready by then , I left at 15;45 this afternoon still no phone. Chantel keeps telling me that it’s a new system and they haven’t showen them how it works yet . When I asked her if i could have a word with the manager she said the manager is on leaf till Friday and there is nothing that the manager can do about the system. I am very disappointed and would really like to speak with the manager . I live almost 40km out of town and can’t keep driving up and down every day , can you please contact me .
PUBLIC USER
I'm having the same issues in Harrismith with Kgotso. I ordered the wrong phone Thursday 1 July then tried calling but their phone line doesnt work. I couldn't go in so I asked my girlfriend to go in and explain I want a different phone. After waiting a week and a half he said they dont stock the phone anymore even though it's a note 10 plus. Basically lied to mans forced me to take the S20+ and when I got home I was so disappointed I changed my mind at took it back saying I didnt want it. I called MTN vereniging and they said they could order it and it will be there the next day. Pathetic service I will be complaining to head office.