We believe that communication and connectivity are key to socioeconomic empowerment. Building our own cellular network in 1994 has led to our developing a world-class ICT infrastructure – enabling us to bring voice and data solutions to over 30 million South Africans.

In 2011, we embarked on our largest-ever network rollout, increasing 2G coverage to 98% and 3G coverage to 65% of the population. In 2012, we began the biggest Long Term Evolution (LTE) network rollout in Africa. We have also made considerable investments in undersea cables to provide capacity to our network. These investments were made in the West Africa Cable System (WACS) that connects southern, western Africa and the Europe, the Eastern Africa Submarine Cable System (EASSy), which links the east coast of Africa,

including South Africa with Europe, and the Africa Cable Europe (ACE) linking South Africa with the United Kingdom along the west coast of Africa.

MTN is now a global player that operates in 22 markets in Africa and the Middle East. The company now offers e-commerce and digital services in music, financial services and entertainment. As a socially responsible company, MTN, through its philanthropic arm the MTN SA Foundation, MTN leverages the power of connectivity to facilitate access to education and healthcare, and fosters the development of entrepreneurship and the arts.

Through its sponsorship portfolio, MTN sponsors a variety of properties in football, rugby, music and lifestyle. MTN sponsors the Premiership knockout competition known as MTN8, the Springboks, the national rugby team, Joyous Celebration, a popular gospel ensemble, and Afrikaans is Groot, a renowned Afrikaans music festival.

Sustainability
MTN operates in some of the most vulnerable areas in the world. We recognise that our operating countries have often limited resources to adapt and cope with environmental impact. We pride ourselves on ensuring that we continue to provide telecommunications services with little impact on the environment.

For example, MTN powers its energy intensive data centre in Johannesburg with a solar cooling system, which is the first of its kind in Africa. The system is driven by a cutting-edge technology called mirror-based concentrating solar power (CSP) that uses heat generated from the sun and has a peak cooling capacity of 330 kW.

The system consists of 242 solar mirrors covering a total area of 484 square metres, which tracks the sun to generate pressurised hot water at 180 degrees celcius. The hot water in turn powers an absorption chiller that produces chilled water that is circulated into the datacentre for cooling of IT equipment.

MTN’s head office in Fairland, Johannesburg, is powered by a 2MW methane powered tri-generation plant. The trigeneration plant is powered by methane gas which is piped over 800 km from Sasol's Mozambique gas fields to Johannesburg, where it is then piped to MTN’s head office. The trigeneration plant at MTN is unique in that it not only generates electricity from the methane gas, but also uses a by-product of the process for cooling purposes. MTN has lowered electricity usage by approximately 37% due to the Tri Generation among other greening initiatives the company has rolled out.

MTN is modernizing its base stations, particularly those in remote areas, to enable them to work off the grid. The off-grid base transceiver station (BTS) site, at Vredesvallei, has a 35km radius coverage to serve the communities of Riemvasmaak and Vredesvallei in the Northern Cape.

MTN has been awarded the prestigious silver level certification in Leadership in Energy and Environmental Design (LEED) in recognition of the greening efforts it has made at its head office.

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Dennis van den Heever

9 Feb, 2021

Upgrading

I went to MTN in Mimosa Mall to do a upgrade on 2 numbers. The numbers is ******** and ********. Last week I spoke to Palese regarding the upgrade. She ordered 2 phones, from where I don't no. She told me to come back to the shop on last Friday. I went back last Friday just to find that the system is off line. Palesa said I must come back on Sunday, which I did just to find that Palesa is not working over the weekend. Palesa gave me her cell number which I called today on numerous occasions without success. She does not even call me back. I also did sent her a SMS just to update me on what is happening. Up to now still no reaction. Is this the way MTN is treating their customers. If so I will publish it on news 24. My contact number is ********. Can someone please call me.

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Wikkie van der Merwe

26 May, 2020

Please help

I came in on Saterday 23 May 2020 then they told me to come back on Sunday and bring banking statements with my id document ,when i got there on Sunday they took my banking statements and made a copy of my id document, then they asked me to port my phone number , i then came back Monday morning which i did . Then it began , i sat there form 9:45 the morning till 15;30 with no results. I went there today after 12 because Chantel told me my phone would be ready by then , I left at 15;45 this afternoon still no phone. Chantel keeps telling me that it’s a new system and they haven’t showen them how it works yet . When I asked her if i could have a word with the manager she said the manager is on leaf till Friday and there is nothing that the manager can do about the system. I am very disappointed and would really like to speak with the manager . I live almost 40km out of town and can’t keep driving up and down every day , can you please contact me .

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Annonymous

14 Jul, 2020

I'm having the same issues in Harrismith with Kgotso. I ordered the wrong phone Thursday 1 July then tried calling but their phone line doesnt work. I couldn't go in so I asked my girlfriend to go in and explain I want a different phone. After waiting a week and a half he said they dont stock the phone anymore even though it's a note 10 plus. Basically lied to mans forced me to take the S20+ and when I got home I was so disappointed I changed my mind at took it back saying I didnt want it. I called MTN vereniging and they said they could order it and it will be there the next day. Pathetic service I will be complaining to head office.

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Valtuin

23 Apr, 2020

How do I download Zoom for free on Samsung10+

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Kelello

26 Nov, 2017

What time does the main branch in Boemfontein and the store in Mimosa mall close up during weekdays?

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MONGEZI

6 Oct, 2015

Would i qualify for a blackberry leap or samsung s4 if my net pay is R5054,36. but do you have an S4 preferbly?

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Last update on 9 Jul, 2020
Registered with us in 24 Jul, 2013

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