Review Ok furniture Westgate mall Mitchell's Plain

Five months ago I bought a top of the range fridge and paid cash. Within this five months I have already returned the fridge twice. On my third attempt I have decided to take my money back and purchase from another company. To my surprise the store manager told me I cannot be refunded until their store gets in the amount from customer payments which could take a while. I asked her to ensure my money is paid back into my bank account as I purchased the fridge with my debit card and she said it cannot be done they have to pay me in cash...what crap is that. The store manager even have the audacity to ask me to wait until black Friday I might get a better fridge. I'm saying this loud and clear, I don't even want to make the mistake again to purchase anything from ok furniture. Their customer service sucks, their sales ppl never follow up with their customers, the customers always have to call in. The Westgate mall Mitchell's Plain branch will never see me again...terrible service I will never forget. And they need to relook at that staff and store...the store is not conducive and customer friendly and all that staff including the manager need to be trained about customer service and etiquette.