Review Cancelled my membership but l am still debited

I phones planet fitness menlyn and informed them l want to cancel my membership.They advised me that l should email which l did and gave notice.
Noone ever replied me when l call no one answers the customer contact calls.
Noone calls back.
They did not even call me to tell me my contract is expiring.
Who does that when l joined they never told me about auto renewal.

Now tgey debit my account.
Planet fitness is full of croocks.
Cancel my account dont be like that l will not.pay.

YouR membershipS are not even what you say they are.
I would rather go to virgin ACTIVE.USELESS