Reviews of Screamer Telecoms Internet Service Provider - Centurion

Here you will find reviews about Screamer Telecoms Internet Service Provider. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
13 Reviews
3.8
 
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1.0
Poor service
No after sale service. Out of the 6 months with Sreamer I am suppose to have a 200mbps and last 3 months I get only 7 to 20mbps. Phoned loged support nothing, I am literaly being ignored. Every month I get invoiced though, then have to spend time getting the invoice reduced as they cannot and have not provided the service. Extreamly bad for my business having such poor wifi.
Cann not recomend them, sorry.
1.0
Horrendous sales experience so far.
I requested fiber installation for our complex on 2 June 2021 when Thando Jikijela contacted me to get the information for the complex.

The survey was completed on 17 June by a screamer survey team who did not know what they were supposed to be surveying for as they received no information from the head office regarding the survey and could not get hold of them throughout that day. This had me concerned.

Since the only useful information I received was a quote that I accepted immediately and a promise at the start of July that I would be contacted withing three weeks.

After 48 back and forth emails and many struggles contacting Thando I have received no information regarding the installation, no updates regarding the process and no details regarding the installation process.

I find it hard to believe that it takes more than 2 months to get the installation completed.


1.0
Poor service
Internet service went down,and when you call tech support they just acknowledge what you have told them, that Internet is down and cant help. I am canceling if there is no service by morning. They want their money in full but cant provide the service or at least discount the time their service is down. I left Rain coz of poor service now this
5.0
Recommended
Absolutely brilliant service always and their internet speeds are great. I have been working from home and have not had any issues at all. I will definitely recommend Screamer Telecoms to anyone.
Thank you team Screamer for great service.
5.0
Brilliant company
Really impressed with Screamer Telecom’s service! Customer service was amazing from first contact right through to my installation and after sales service. The internet connectivity is highly reliable and efficient with no downtime or buffering issues. Their no installation cost and no fair usage policy is what made my decision to join you even easier. You have a great team of friendly professional staff, and I will recommend this to anyone.
5.0
Thank you for great service
Thank you, Screamer Telecoms.
I really appreciate the service you have provided to our company. We are enjoying the best network connection than ever which is great as we cannot be without our internet in the office for 1 sec.
It's a wonderful experience. You clearly are very passionate about your client service satisfaction. Thank you so much
5.0
Best
If you are a heavy user or a streamer, I would HIGHLY recommend these guys!
Their connection with is great with no line throttling and their pricing is great.
During all the load shedding, we hardly have any problems
Their lines are stable and reliable!
We can stream our 3 tvs and play our games without any hassles of buffering.
5.0
Great company to deal with
I have a contract with Screamer Telecoms for 11 months and I can attest that I'm very happy with the service I receive. They have a friendly team of agents always willing to assist and answer any questions or concerns I have. I have recommended them to friends and family, and they all seem to be very happy as well. Nice guys to deal with when you have any issues, they attend to it promptly. Excellent service and highly recommended. You wont look back.
5.0
Thank you Screamer Team
Firstly, the quality of service I have received from the Screamer team (from sales to installation and support) has been nothing but outstanding. I have an 8mbps connection with Screamer. 3 smart TV's 2 tv boxes, 3 cell phones and 3 laptops all running on my 8 mbps connection albeit not all running at the same time it is sometimes very close and I do not have any issues with connectivity or speed. I mean you expect to have some latency issues when connecting all the devices, but I really cannot complain. I totally disagree with these bad reviews as I can honestly say I have never experienced the type of service they say they have received. I have read a lot of service providers reviews before I signed up and Screamer seems to be the one with the most positive reviews in general.... I mean I have contact on the odd occasion on a Sunday and they have responded immediately. Big thanks for the excellent service Screamer team.
5.0
Happy Client
While it is disappointing to read the few bad reviews, they are by far the best internet provider I have used.
Don't just take my word for it - they have been been awarded the ISP Best Brand awards for a reason. There are no hidden soft caps or fair usage policies (line throttling) and they provide the speed you're paying for. Keep it up guys. I am happy

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