I'm very disappointed with the service i got from the lady named Rachel Makgoba working at Savannah Mall checkers in Polokwane . I visited the store on the 9th October 2021 around 14:13.she was working at the kiosk till, as a heavily pregnant woman I couldn't stant on the Ques inside and since I got less than 10 items in my trolley I went straight to the kiosk to pay. They were 2 and the Que had about 10 people. I stand behind the guy she was assisting hoping she will assist me after. But Rachel rudely said to me. "the Que starts there,go stand on a Que" When is my turn to pay I was expecting her to politely explain why she couldn't assist me instead she continued telling me how she can't do things on my terms.I felt like I could just leave the trolley there and go to another shop but I couldn't as I was tired and just wanted to get the things I craved for and get home.