Review Postnet Westways, Roodepoort is shocking!!

I ordered a name badge for my daughter's medical scrubs on 4 Dec 2018. I was told it would take a week.
I have had nothing but slow, untrustworthy service.
I'm still trying to get it but
Posnet Westways has been closed since the 22nd (possibly before) and has still not opened for business.
How do I get what I have already paid for?
Disgusted with Postnet Westways.