Review Poor service ALL the time

Yesterday on the 6-11-2018 was my date for family planning. I went straight after work to the clinic at 14:30 I arrived there and I waited in the queue for my file. At 3 the cleaning lady told us not to move to the front because she wants to clean. The clerk guy said ya she can clean because he is going out anyway. So we sat there the floor dried up. The guy came back at around 3 took his bottle of water went out again and came back and started registering the people again. At 15:15 a student nurse came and told us that we MUST not come to the clinic at this time we must come in the morning. When we tries to talk to her she just left us then at 15:30 a make nurse came and told us that we MUST leave because they are going home they will only attend to emergencies only, the rest of us must go home. I asked what time does the clinic close he said at for but that is irrelevant because they are leaving now and that's that so we left the clinic unattended. So I am back again today (7-11-18) u have been sitting here since 14:15 but still I have no file in my hand but the clerk lady said she is leaving to go to lunch. So we are sitting here unattended.