Review Bad service

We do business at the Northcliff postnet on a weekly basis . And the manager just dont care. He sits at a computer and never greats . We had a packet delivered this morning. And were never called. I asked why we have not been called they said they did there was no answer. None of the numbers had any calles from them . If the service will not get better from this branch i will have to use social media to state my case