Review Paid bail hearing fees

My son was accused of a crime that he did not commit. We approached Yolanda for legal assistance. We had to pay R5000 towards a bail application hearing , but the charges were dropped before even going to court. We paid for services that they did not provide. Surely we are entitled for a full refund. Send an e-mail requisting a refund or even just partial refund for the money paid. No response.