Review Worst service in the world

I have a Dell venue pro 7140. It is supposedly getting fixed under warranty by Ensure services - Dells service agent.
But its been there for nearly 6 weeks and they cannot seem to get parts. You also cannot phone anyone at Ensure or Dell to complain. NEVER BUY A DELL. Its that simple because when it breaks you CANNOT get it repaired. Last dell ever. Your customer relations suck. I would have given you 0 stars if there was that option.