Review NEVER TO USE THIS COMPANY

Worst Removal Company

I needed a move from Jhb to Cpt so I requested a few quotes from companies. Justin from El shaddai contacted me and asked me to send him an inventory list, so I sent him one. I was not sure of the company and haven't heard of them, so I asked for a list of reference. I called a few of the references, some said their move was fine but now I think it was a business scam. I received a quote of R9600 and was asked to pay a deposit. Justin practical begged for me to give them the business. So I paid a 50% deposit and was told that the truck on the removal day would come at 10am. I was given excuses on the day of removal that it was delayed and the truck reached me after 1:30pm. The truck that was sent to me was too small, even the driver mentioned it. So I called Justin and he told me if I needed a bigger truck that he has to quote me R********. I told him it was not within my budget. So I asked for a refund and he told me that I will be given a refund within 5 working days. I called the office in the 5th day and was told that my name is on the list of refunds and I will be paid between 4-6pm. At 6:30pm I didn't receive payment so I called the office and they told me my name isn't on the list. Today the 6th day I called the office and apparently was put through to the director and he tells me that no, I will not be refunded because a truck was sent out to me and there are cost involved. So how did he expect my stuff to fit on a small truck? SO PLEASE DO NOT DEAL WITH THIS COMPANY. THEY ARE VERY SHADY. THEY STOLE MY MONEY TO RUN THEIR BUSINESS.