Review of AQUA-LOC SA (PTY) LTD


1.0
AQUA-LOC SA, Cape Town, is awarded one star because, THEY EXIST, to cause disruption, chaos and upset my life My family and I have been without water on 2 very close occasions, for 3 days in a row from 01 to 03/02/17 AND AGAIN on 06 to 09/02/17. Absolutely appalling, uncaring and unprofessional. Tomorrow, I will be taking my complaint to the City of Cape Town about this company and demand that they remove Aqua Loc's water meter from my property and replace it with a water meter from a reputable company, that do not resort to bare-faced lies and show a complete disregard for the City of Cape Town customers.
PUBLIC USER
Good day Mrs Grindlay

Firstly, please accept our apologies for this huge inconvenience. Please send me your address so that I may investigate as to what happened and why the meter was faulty.

Regards,
Jesyca Gora
PUBLIC USER
Good day Mrs Grindlay

After further investigation and confirming with you on 10 February 2017, we note that this meter is not an Aqua-Loc meter, however it is a USC meter installed in a Kent meter box. Having mentioned this, please relay your complaint direct to the City as they will either replace or send their technicians out to fix your meter.

Regards,
Jesyca Gora
Reply Useful Wrong

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