Review of OUTSURANCE - HEAD OFFICE Contact Details, Address

I joined outsurance in 2015 when Zandi Makhosi called me.. she was very friendly and helpfull and explained everything to me in detail and said that outsurance was the only insurance to cover learner drivers.. i then decided to join as she said that as soon as i get my lisence my monthly premium would decrease.. i sent a mail to Zandi on 13th Jan and asked how much my premium would be as i now have my lisence.. today is 5 Feb and i am still waiting for a reply!! This is ridiculous! Everyone is quick to help you join outsurance but as soon as you have a query about anything there is simply just no response!! What am i paying so much money for every month?? For what service?? If your service does not improve drastically and i do not receive any feedback within the next 24 hours im afraid i will then have to cancel my insurance with you.. im sure i will receive better service somewhere else..