Review of OUTSURANCE - HEAD OFFICE Contact Details, Address


1.0
I have tried repeatedly to get some answers as a third party claimant. Everyone is very polite and promises are made but nothing is done. Another week has gone by despite being told that if I did my part (submit endless paperwork, police stamped affidavit and photographs) that the whole process should be sorted in a matter of days. No inspection, no "manager" and no answers. Is this how all third party claimants are treated in the hopes they will just give up? I am still waiting for a response from my last complaint submitted here!
PUBLIC USER
I so feel your pain. My bakkie has been damaged even more than it was before it was towed away to the SMD yard by outsurance. Now no one has answers. Just assessor upon assessor and tones of paperwork. My bakkie is now lying in the garage for over a week, waiting to be fixed.

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