Review of ACDC Dynamics

This company is the absolute worst to deal with. We tried purchasing a $45 USD part required for one of our units and pay for it with a credit card, they only accepted a wire transfer which we sent on Monday and here we are Friday without a release number. It took two weeks for them to get to this point. They couldn't even answer my questions during the same conversations in which they were asked, I always had to wait until the next day for an emailed answer. Very frustrating to deal with. We never give our customers such a hard time. Either you accept credit card payment or you don't. When the customer sends emailed proof from the bank, it's not trumped up it's legit and what accounting department does not pick up the phone and call the issuing bank? Anyone with half a brain knows when they're dealing with a bank. Long story short these people don't know customer service from their big toe.