Good morning. Two weeks ago I had an umbilical hernia operation. I was checked into ward 4 from 12:00. My operation was scheduled for 4:00. 5 minutes before a nurse came in and asked why I had not put on all my bands on my wrist and told me to undress quickly because the theatre is waiting for me!!! I asked her why they hadn't prepared me and she simply said the wrist bands were on the table and that I should have put them on. I had not even seen the anesthesiologist. When I was being wheeled into theatre the nurse remembered to ask me to remove my last bit of jewelry. I asked the anesthesiologist why I was only meeting her now, she said she had been to the ward and they said I wasn't checked in yet. What rubbish. I believe her because the nurses clearly completely forgot about me. When waking up I had to beg for pain medication. The ward was noisy till around 11:00pm. Another patient got up to get my sleeping tablet for me because the nurses forgot the minute they turned their back on me. A patient also shared her pain medication with me because they didn't believe I was sore!!! Not one nurse took control of the ward to keep it quiet at night time. Surely that is there job?! All they were worried about was voting. When I was checked out, I signed the papers as per normal. They didn't even remove my drip. My boyfriend had to remove it for me then we left. Is that again not the nurses job???? The theatre staff was absolutely amazing. But the staff in ward 4 and then 9 I think it was where I was taken to were beyond shocking. That a private hospital forgets patients completely is beyond disgusting. I really feel like making a big noise about this. I wanted to go to hello Peter but saw so many complaints there to.
I'm beyond disgusted. I don't have medical aid and paid cash. You get treated better than this on a holiday which is way less money wise. While I know this wasn't a holiday, I'm shocked at the treatment in this supposedly private hospital. I did not put my real name on the personal info section because I don't know what will show up here.
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