Review of OOSTENBERG MUNICIPALITY - KRAAIFONTEIN

I visited the Kraaifontein municipality in April to submit building plans for alterations to my property. A few weeks later I was advised that I needed to obtain my neighbours approval, which I submitted in May 2016. The lady behind the counter was sullen and almost rude. This was contrary to my experience of the other people that assisted me previously. I called in June to follow up, my case was referred to another department. I called in July, I was informed that the case is pending. I called yesterday to be told the case was cancelled. It is now almost 3 months and I still do not have approval of my plans, despite having visited the offices 3 times, called more than 20 times. This is ridiculous!!