Review of SIMPLY SHOES - HEAD OFFICE

I came into the Meadowdale (Edenvale) branch of simply shoes this morning to ask advice regarding a pair of shoes that I purchased on the 19th September. On the one shoe there was a diamante stone missing and there is a problem with the wiring link on the one line of stones. The staff member that attended to me was not pleasant at all and would not exchange the shoes as they had been worn, and no one would purchase them. They had been tried on with my dress for my matric farwell dance to see if they would be suitable. I am shocked that they would even consider putting faulty shoes back on the shelf!!!!! Surely there should be a 7 day return guarantee on your shoes??? I have purchased many shoes from this store and most definitly wont be back and I'll be sure to let everyone I know, know.