Review of Canon South Africa (Pty) Ltd - Head Office

I have been a big Canon fan for years, but are most disappointed with the service of the Bloemfontein branch of Canon. I want to buy a CanoScan 9000F scanner. As they do not have knowledge about the product, I had to phone them numerous times. Each time they said that they would phone me back. Well I am still waiting. I even phoned the branch manager to complain about the sales person, but I am still waiting for him to phone me back. No wonder that the sales agent's service is so bad if the manager can't give better service himself! I am staying 200km away from Bloemfontein, and told the sales person that I was going to Bloemfontein last Monday and I need them to order the product from Johannesburg. Needless to say I am still waiting for a call and will have to pay courier costs as well, to have the scanner delivered... that is IF I will still buy from Canon.....