Review of Golden Arrow Bus Services (Pty) Ltd:Complaints FreeCall

Hi I'm very disappointed and frustrated at the service of Golden Arrow bus service. It's been now several months that this foolishness of golden arrow has been going on, it's nearly impossible to get any assistance from golden arrow. Im not sure which is worse golden arrows incompetence to deliver or just it's bad drivers whom seems to be illiterate and carefree of they actions to the call Centre operators who makes empty promises saying they will send out someone to "so called" solve the problem we as commutes are experiencing... now the problem we as Delft paying customers are facing is, that we've been trying so hard to get someone out here to see what we are actually dealing with in the mornings on our way to work. We have to deal with an overloaded bus with very unhappy people whom are so fed up with golden arrows service that they are about to physically taking it out on other customers that's taking the very same transportation for years now to Epping industria and we as paying individuals should not deal with such disrespectful manners such ugly words thrown back and forward so early in the mornings due to golden arrows Insubordination... despicable behavior, now what the driver is doing about this only heaven knows, cause talking to him is a mission on its own cause his always wearing all these weird scarves and sunglasses even during the hot summer months his wearing a blanket over his legs. Never utter a word to nobody.. except being irritated at everybody and always switches off the bus every morning when the bus gets so overloaded that the people are fighting to get in cause the other Delft via Epping busses refuses to stop at the bus Stops and this is causing a calamitous delay not at work only but in our personal lives making it a discontented journey . ... now I know golden arrow is one of the richest transportation companies nationally and so basically won't make a dent in they wallet but as a respectful citizen and humble tax payer of South Africa I do think I'm entitled to be acknowledged so I'm not telling but asking for some sort of validation plz. Golden arrow, what on this planet earth should we as very miserable golden arrow customers be doing with all this?