Review of Windsor East Clinic

good day

i have a complaint to lodge in so you can help us,
on the 3rd of April 2014 5.00am i came with my son 8months who was very sick with tonsils..he wasnt eating and very pale. we waited outside till they opened, i was number 5 in the queque then I was number 38 reasons not being explained as sister LORAINE doesnt want to be questioned....we waited still no action was taken, my son was in pain and nurses could see it but they didnt help.
i then had to go to work, i left the clinic at 11.45 leaving my son in the hands of my husband who also left at 14.48 still the baby not attended to.
people who came after me all left, Baies file could not be found...how did that happen i dont know.

whilst i was at work i called the clinic spoke to sister Loraine and she said she was busy i must call again which i did and i spoke to Bongezi who then looked for the file and put my baby's nany on the queque.

They only attended to the baby at 15.25...thats means we waited for 8hrs 25mins for a small child to be attaended to plus 2hrs of standing in the que whilst they open.in total its 10hrs.25min

i find this very disturbing.