Review Missing parcel

We lost 2 expensive parcels with you guys, your service sometimes is bad, a driver took the parcels I blv he didn't scan them, since it's still showing collection yet to be done, now our parcels JGLM6B and RFQS6B worth R9000 are nowhere to be found

We have been using courier guy for more than 5 year with such drama, now we are soo disappointed with your service