Review The worst company?

If you are reading this and are considering taking up a policy with B3, just know you will be going into business with a bunch of heartless, money thirsty crooks. About 5 years ago when we were looking around for policies, we met a B3 consultant who helped us get a policy, we did everything and he gave us our policy reference to which we need to refer when making payments( I was working outside the country couldn't make a debit order) we made payments for over 2 years until we realized it lapsed with no sms, email, call nothing.. To let us know. Found (when I wanted to update information on the policy) out the consultant had given us a wrong reference and we were infact paying someone else's premium, they claimed they couldn't do anything even when they could see the payments reflecting on their system with that reference, with proof of payment from our side????, foolish me I thought because I had already lost alot of money I might as well continue with the company, I updated a beneficiary since they couldn't pay out a claim because "policy had lapsed" and unfortunately the person I replaced with died in the 5th month of the waiting period, they didn't even bother to consider the fact that I've had the policy with them for years. I didn't bury both my brother and father while paying monthly premiums for years, and now like its not enough they have ridiculously increased their premiums with 30 to 50% and subsequently decreased their cover....ridiculous. And now I am deciding on getting a policy with a reputable, long standing company and accepting that I have just thrown over R20 000 in the drain. So unless you are in the business of donating your hard earned cash to ruthless companies ... Move on to something else not B3.