Review Appalling Service

I wish I had read the reviews before joining B3, worst mistake of my life. I have submitted a claim last week and it is still haven't been paid to this day. I had to borrow money from people to bury my grandmother because no one is answering calls at B3 and the last person that I spoke to last week told me that my claim has been approved and they are waiting for African Annuity Life. I am just so disgusted