Review Dissapointment &Frustration

It is with great sadness and regret Joining the B3 team. The pain of burrying my mother with such poverty yet I havd a policy that has been debiting my account and sometimes increasing the policy without my concern. I have submitted the claim 2weeks ago till todate my claim hasnt been paid in. I want to know if u have under writters of ur paying out of ur pockets. I am going crazy I just want to throw up with ur poor services. I am actually thinking of cancelling my policy with B3 I cannot begin to explin the pain in my heart for lying and manipulating us.You promised 48hrs and now? Is this a scam or what?