Review Avoid incredible connection

I would absolutely NOT recommend incredible DISconnection.

We bought a new laptop with1 year guarantee, 6 months later started giving problems, brought it to the Vaal branch, waited 3 months, came back still faulty, went back for repairs, took another month and you wont believe, came back exactly the same.

The stores wonderful response??
it must be sent to the supplier again for repairs, you will be without a laptop for minimum of 15 working days but it might take longer.

The branch manager Matsemela will not even call customer care. His words were " here's there number call them yourselves ".

In the meantime you lose income due to no working laptop.

Been waiting 4 days for Regional manager to call back as were promised by customer care. You won't believe, no call yet.

This company has the worst after sales care I've ever experienced.

AVOID AVOID AVOID.