Review unpaid claim within the contract period promised 48HRS

I am so disappointed with the B3 service because we claimed on the 22nd of April and to date the claim was not paid, when they sell their products they promise heaven and earth and now they cant deliver. I've holding a phone for more than 20 munities with no response. can you please pay what you promised us

i am not a happy customer because I'm in deep debts because of your unpaid claims as i have to borrow money to burry my loved one.