Review Fradulent stop order

In February 2021 there was an unauthorized stop order of R399 on my payslip, I launched a dispute of which I sent affidavit, bank statement and payslip. I have not received any correspondence from Sanlam Sky with regard to this matter. You continued with unauthorized and fraudulent stop order in March, when i called i was told that you are still investigating the matter. This matter need to be concluded ASAP, and I wonder how many people are experiencing this crime.