Review despatcher poor service

so called despatcher changed the Fourways jikeleza the shift number it ends with 62 from mdeni terminus to Rustenburg road then he advised us that jikeleza bus only to find that the bus is going to Strydom park we arrived late at work i think you should provide training to those despatcher as its affecting our jobs as they play around running dont know wat they doing,and i would to give a big up to 9296 baba Zwane driver when its him driving we arrive at work on time and hes very reliable