Review Jawitz Properties Welkom - Closed down?

As the executive of a property in Welkom, me and my brother got in touch with Clinton de Witt from Jawitz Properties Welkom. From the start he was eager to sell the property and his services was a 6/10 but as soon as the property was sold his attitude changed and he just doesn't reply to any emails you send to him. The sale was done in October 2020 and the registration hasn't gone through yet. I'm in touch with the registration lawyer weekly to get this settled but Covid 19 does not make it easy. We've decided now to give the cash client the opportunity to take occupation of the property but the request doesn't get through to the client because Clinton refuses to answer any emails from us? Am I missing something or did the Welkom Jawitz Properties branch closed down?