Review Terrible service from Nike Sandton

Hi Nike Sa

After wearing Nike for as many years as I can remember and being a true brand admirer, I have to inform you of terrible service and mismanagement of today’s Nike drop on the black and white dunk low.

Knowing nikes 1st come 1st serve policy, myself and my wife decided to get early Valentine gifts for each other by waking up early to be in line for the dunk drop. Knowing full well Nike opens at 9am we had arrived at 6:45 and were 10th in the queue. Nike employees then opened the doors at 9am and advised that there were no pairs available. Strange to say the least as 5 min later they allowed the first 5 people into the store. At which point we patiently awaited our turn. 5 minutes later to our surprise another 10 customers were in the store however they were all behind us in the initial queue and had entered through the door downstairs that was previously shut. Eventually it was our turn only to be told that they were out of stock.

Saddest part about all of this was making the effort not only to be there on time but also organise a babysitter.

This is absolutely appalling, especially as it was a women’s sneaker and from the 3 women in the queue non of them were able to secure a pair.

I hope this complaint reaches the relevant authority before I am forced to take this further onto social media platforms as well as hello Peter.

Look forward to hearing from you as there is clear and evident backdooring taking place.

Regards
A very disgruntled shopper.